Shine’s domestic abuse Helpline is 0508-744-633, free-to-call from any phone in New Zealand. 

We take calls 24 hours, 7 days a week. 

We welcome calls from women or men, from callers who are worried about their own situation or who are worried about a friend, family member, child or anyone they know who might be living with domestic abuse. If callers are experiencing violence, we are here to support and help them whether they are male or female, gay or straight, young or old. 

We answer thousands of calls every year from people needing support, information, advice and referrals to local services, and from people wanting advice about how to help someone they know who is experiencing domestic abuse.  

Read more about how the Helpline can help you.

This short video explains what the helpline is and how it helps. It features the words of a Shine Helpline Team Leader. To protect her privacy and for safety reasons, her story is being told by an actor.


“Today, my daughter and I are safe. I feel that I’m alive because of support from the Shine Helpline. ” Shine client

Click here to chat with one of our Helpline team