Training and Events

Workplace Training for Managers and First Responders

If you are seeking training for your organisation’s first responders or managers on how to support staff who experience domestic violence, go to DVFREE Workplace.

Tailored Training Available

We can provide training tailored for your group’s needs. Find out more or contact us with your requirements.

  • One Day Introductory Training: Responding Effectively to People Experiencing Family Violence

    One Day Introductory Training: Responding Effectively to People Experiencing Family Violence
    From $218.50

    This One Day Training will provide a framework for practitioners on how to respond appropriately and safely when they suspect or find that someone is experiencing domestic violence. The focus for the day will be upon the overarching concepts of coercive control, entrapment and resistance.

    Please note: This is not appropriate training for a workplace response to support employees experiencing domestic violence. Click here for our workplace training.

    Shine offers the opportunity to participate in an interactive day of training and to be part of a community of support and learning.

    The learning objectives for this training are to:

    • Deepen understanding of the complexity and the effects of family violence and the consequent impact on a person’s dignity, wellbeing and ability to self-determine
    • Build an awareness of family violence theories including the concepts of coercive control, entrapment and resistance which inform a response-based practice
    • Recognise that children are directly impacted by family violence and that coercive control causes ongoing harm
    • Learn and practise the ‘Six Step brief intervention model’ of how to respond effectively to people experiencing violence

    This training is suitable for people working in social services, health, education or any area that brings them into contact with women, men, children, or families.

    Shine trainers are experienced educators and practitioners in the field of domestic abuse, which ensures a rich learning experience for attendees.

    All training days are 9am to 4pm.


    Regular: $264 incl. GST (Earlybird $218.50 incl. GST)

    *If cost is a barrier to you or anyone in your organisation attending this training, please let us know and we will find a way accommodate you. Contact: 

    **Earlybird rates are valid for registrations received two weeks prior to the training dates for our 1 Day Trainings, e.g. for a workshop on the 14th, earlybird deadline ends 9am on the 1st of that month).

    If you wish to be sent an invoice for payment instead, please contact us.

    Lunch and refreshments provided. Please indicate any dietary requirements when registering. If your dietary requirement is other than the options provided, i.e. vegetarian, vegan, or gluten free, please email with specifics, and we will do our best to accommodate your dietary requirements.

    Dates in 2021:
    Tuesday, 25 May - FULL
    Tuesday, 14 September - FULL
    Tuesday, 26 October

    Shine office
    Ground Floor
    409 New North Rd

    Please arrive in plenty of time to find parking on Bond Street or surrounding streets.

    Parking around Shine’s Kingsland office
    Download map of parking around Shine’s Kingsland office below

    Shine Office Parking Map Shine Office Parking Map (343 KB)

    Spaces are limited, so register now to book your space.

    Programme and payment enquiries:
    Phone 09 815 4595

    Refund Policy:

    • 10 WORKING DAYS OR MORE or more prior to course date: you are eligible for a full refund of payment minus $20 admin fee, or you may reschedule at no additional charge
    • 4-9 WORKING DAYS prior to course date: you are eligible for a refund of 50% of your training fee, or you may reschedule to a later date at no additional charge
    • 3 WORKING DAYS OR LESS prior to course date: No refunds, however you may reschedule to a later training date for an additional fee of 50% of your training fee
    • If the course you register for is cancelled by Shine, you may elect to have your payment refunded or reschedule to a later training date.

    Please note: If you register for this training and Auckland moves into a COVID alert level 3 or 4, we will notify you of the training cancellation as soon as possible, and you may choose to either transfer your registration to another training date or receive a full refund. 

    In order to request a refund or to reschedule your training date, please email
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